Customer Testimonials
I went to Coral Springs and Ft. Lauderdale with the car specs I was looking for and they insisted on trying to sell me something on their lot that I didn't quite want. They didn't even attempt to go above searching their inventory. I stopped by West Palm Audi and spoke with Brand Specialist (salesman) Daniel Wiseman and he didn't try to pressure me into a car on the lot, although what he showed me was a lot more tempting than the other dealerships, because he was thinking outside the box. A few hours after I left ...
I went to Coral Springs and Ft. Lauderdale with the car specs I was looking for and they insisted on trying to sell me something on their lot that I didn't quite want. They didn't even attempt to go above searching their inventory. I stopped by West Palm Audi and spoke with Brand Specialist (salesman) Daniel Wiseman and he didn't try to pressure me into a car on the lot, although what he showed me was a lot more tempting than the other dealerships, because he was thinking outside the box. A few hours after I left ...
I went to Coral Springs and Ft. Lauderdale with the car specs I was looking for and they insisted on trying to sell me something on their lot that I didn't quite want. They didn't even attempt to go above searching their inventory. I stopped by West Palm Audi and spoke with Brand Specialist (salesman) Daniel Wiseman and he didn't try to pressure me into a car on the lot, although what he showed me was a lot more tempting than the other dealerships, because he was thinking outside the box. A few hours after I left ...
These guys are terrific. Had a recent lengthy (6 month) saga with service and sales that resulted in me getting into a much nicer car than the one being serviced at a very favorable price. Service agent, service manager, sales person, sales manager and finance manager each treated me with utmost patience and respect and made a 6 month supply chain saga entirely bearable and ended up with me unexpectedly in a great new car at a very favorable price—with an equally unexpected good will cash incentive to boot. Braman Group//Audi of West Palm Beach have earned my loyalty, NQA!
Had the pleasure to purchase my Audi with Nathanael, awesome guy. Super nice, knowledgeable and very professional. Outstanding customer service. Great job guys.
Everyone in the service department is very welcoming, professional, and friendly. If you ask anyone in the department a question and they are not sure of the answer, they will get the answer and contact you regarding it. I love that fact that you don't have to wait around in the dealership if you don't want to while your vehicle is being serviced, they offer you a vehicle instead. Awesome service department. Keep up the exceptional service!!!
The majority of the continued wonderful experiences is mainly due to my Service Manager, Jennifer Rodriguez, she continues to always go above and beyond. Her personality and people skills is a great plus. Richardson in Finance as well, helping me to do an extended warranty. I have had my 2018 Q5 since June 2017 and my Audi experiences right down the line have been great, thank you.
Can’t tell you enough of how appreciated I am that you pickled up my car at my home a delivered the next day, with the work done as promised. The printout of work was what I expected. Filed it away with my other printouts from past year. I mentioned to one of the young men who picked up my car that on the little wire that holds the gas tank cover was broken. They didn’t replace it and he brought me a new cover later on. Great work. I truly think that you pay for good service and ...
If you're going to purchase a new/used audi make sure you see the dynamic team of Osner Jeanlouis the best salesman there and finance manager Richard Baptiste!
Efficient drop off and pickup. Service explained and car on time. App interactions were useful
All of your Staff are truly friendly, helpful knowledgeable and professional. Every wish is granted including replenishing the cookies at the snack bar and removing a tree sap stain by the Detail Staff
I took in my Q5 for a chirping problem with a cold start......the technician figured it out and the repair was made. Brisnette, the customer service rep, was very pleasant, courteous and helpful - and I received a loaner car to use while the repairs to my car were made. It's the first time that I had such an easy, fast and pleasant experience at an auto dealership anywhere.....thank you, Brisnette!
Love Audi of West Palm Beach wouldn’t go anywhere else! Friendly staff great service,
I am increasingly disgusted with this dealership and the way that they take advantage of their elderly customers. My parents have an Audi Q5 with about 30,000 miles on it. They brought it in a few months back because they noticed that when they use the rear windshield washer, water comes out on the camera. Instead of the dealership telling them this is normal, they conned my parents into replacing their washer pump for $1,600. Again, this is normal operation and is designed to keep the camera clean. They learned of this "feature" when the new pump did exactly the ...
Charles my salesperson excellent
They quick efficient and always courteous make getting service on your car not so painful
I'm very happy and pleased with the service, especially with Rolando Santin, who was always on our disposal, patiently answering all my questions, his positive and outgoing character made me at ease and more sure of buying my brand new car,give this guy an upgrade !I'm very happy with Audi 2022 A3 which I named after Rolando as Rolandito 🙂....
Excellent service, the staff very helpful specially Jennifer from the service department and the guy from enterprise
Best dealership we have been to and done business with ever. They make buying a car so enjoyable and the people that work there are incredible! Thank you for everything!!
I purchased a vehicle over the Memorial weekend. Appreciated Josiah and Amin's help in getting a few options of available cars in my price range ready for me to drive when I arrived at the dealership. Also, although I wish market conditions were different, the negotiation on final numbers was done pretty quickly. Thank you Audi of WPB for you help in getting my wife and I in a new vehicle.
Excellent experience at Audi West Palm Beach! Rohan and Brian were wonderful to work with. They treated me very fairly and made the entire process quick and seamless from the moment I walked in to the moment I drove away in my new Q3. I absolutely recommend Audi West Palm Beach to anyone interested in purchasing a new vehicle.
Needed a new key made and programmed. Thanks for your service and attention Ryan. Highly recommended.
Both Osiner and Nathaniel, as well as the finance department, made leasing my third Audi a breeze! They were friendly, helpful, and most of all not pushy. The whole experience was a 10 out of 10.
Love West Palm Beach Audi! Easy to work with - across the board - they are loyal to me and visa a versa And love My Audi experience
Excellent service. Beautiful facilities. Great staff. Timely return of a cleaned car with a good loaner.
Rohan is a great sales rep - the experience was east and fast . Very much appreciated
Fast, professional and efficient service and always willing to help through buying process or service schedules.
Great staff with above and beyond customer service! Fast service and a very comfortable and accommodating waiting area.
Got me in and out quickly with a loaner and answered all of my concerns,
Very pleasant experience no run a round . Place was very clean and fresh. Very nice
👍 GREAT EXPERIENCE. Jennifer Rodriguez is a pleasure to work with. I always look forward to deal with her to correct any problems that I might have with my car.
Brought car in to have new key programmed and 20K maintenance. My wait time for to check in, get an auto loaner was extremely smooth and pleasant. When I picked up the car and dropped of the loaner I experienced the same friendly, smooth service. Very much appreciated.
Great service. Nice people!
The best service! Friendly staff! Big and very spacious…never any back ups or waiting.
Very professional atmosphere the staff is kind and courteous and very product oriented and knowledgeable the parking is a little cramped due to where and how this place is laid out off of Okeechobee boulevard and also adjacent to a side street which makes it a little difficult to turn into at times the past apartment is relatively small the waiting area but this could also be due to upscale clientele. The outside of the facility was very clean and the pavement parking spaces and overall asphalt was well kept. Sincerely Christopher Robinson
It was a seamless process. They made it easy!
This is my 3rd Audi purchased at Bremen Audi West Palm. There was a good selection of cars & the sales team made the transaction easy. The service department at this dealership is excellent & that is one reason why I purchase my vehicles from Audi Wrst Palm.
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. Emily Alison my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest Forex /Bitcoin with Emily Alison, contact via WhatsApp: +1(434) 373‑2110 Email: [email protected]
Love this dealership everyone was wonderful the manager and salesman were fantastic as the finance manager was too
Great service
Braman Audi addressed my concerns regarding the user profile and updated the software to enable me to configure my settings. During the software update; the child lock was malfunctioning and this was remedied rather quickly. Great staff all around to include loaner personnel. Thank you.
Great service and wonderful communication. Well run and too notch. Supply chain issues were not in our favor.
I Just wanted to say a big thank you to MRS Kevin lilian wilson , he's genuine kindness and bluntness at times when I needed to face reality are what made me progress. I invested $500 and got $7000 in a week. I only wish I had known about you earlier from the first moment I decided to trade. Nevertheless, I am grateful! contact her via Email: [email protected] WhatsApp: +13156967425
Friendly, efficient and thorough service. Excellent place to wait while service is being done. Satisfied, as always.
Stephon, my customer service rep,was polite, professional, and helpful. The Enterprise staff was also top notch.
I have purchased many vehicles from Audi of WPB. My experience from start to finish has been nothing less than FANTASTIC. The whole team from sales to finance to service dept have always exceeded my expectations. I travel a lot and these guys make it an absolute please to walk through the door. If your in the marked for an Audi, you must stop at Audi of West Palm to get a great car from great people. I highly recommend Lee Aksoy and Phil Roe !!
It's very well organized. Just need for it to sell cars at MSRP price rather than above it.
car was delivered on time and every tjhing i asked for was done;great job jennifer
I came in here looking for a new audi a5 and you Cannot be disappointed by their service. Greatest experience I’ve had at a dealership in all south Florida.
I've been a customer of Audi WPB for years and they have always done a great job with my service visits. My advisor, Lewis Pichardo is caring and professional. Lewis always gets me the best outcome in any situation and makes the experience easy. The dealership is beautiful and comfortable for when it makes sense to wait for my car. The other times I am always given a clean and decent loaner. I highly recommend them.
Brought my car in for a recall and got a great loaner car to use until mine was ready. My car was ready the next day having been washed and ready to go. My contact, there, Ryan, kept me in the loop as always. Overall, while bringing a car in for service is not my favorite thing, Audi makes the experience much more pleasant.
Jennifer Rodriguez made my service experience the best I’ve ever had. Jennifer was extremely attentive to both me and my car. She listened to my concerns, made sure repairs were made correctly and timely, and maximized my car’s warranty. My car was clean and running like a brand new Audi when I received it. Thank you, Jennifer!
I was late in picking up my vehicle from service because my flight was delayed. I arrived after service was closed. Charles from sales spent the time to find my vehicle in the parking lot. I had also called my service advisor Ryan, after hours, and he returned my call immediately and told me where to find my keys. Charles and Ryan went above and beyond when I would have just been stranded without getting my car. Thanks
Stephan is the best!!! He took care of me and delivered an outstanding customer service. Please praise him for a week job done thank you stephan
They do a good job. Polite, prepared. And here are some more words. Hope you’re satisfied.
It was a positive experience and I appreciate Lee and Antonio for their efficiency and understanding I'm the transaction. Sincerely, Sharon Wimberly
The customer service was beyond great & was happy to leave out of there with a new vehicle! They made sure I had options to choose from & left out with the right one.
The customer service was beyond great & was happy to leave out of there with a new vehicle! They made sure I had options to choose from & left out with the right one.
While it was a bit disappointing that the service area was backed up and as a result my two recall repairs would not be completed that same day, the process of getting the loaner car was quick and easy. Additionally, you guys (and gals) did a great job of having my car ready a day earlier than projected, and had the pickup process down perfect - quick and easy!
As always Service and Sales (Michael and Lee) make my experience flawless. I'm now on my 5th AUDI and could not be happier with the product. Always available in person or by phone they are the best.
Dealership has great service and staff. However all the amenities you get come with a $325 / hr labor rate. I don't think I'll be returning to them.
Imri made a car buying experience so much more enjoyable. I experienced rudeness and lack of professionalism in other dealerships but Imri was a pleasure to work with. His kindness, patience, professionalism and listening skills was what I needed specially in this new market where prices are not the same as they were before. Along with his sales manager Brian, they did everything in their power to help me find my next ride. I am impressed by their professionalism and truly appreciative for their time and patience.
aboveAll aboveAll above wonderfulAll above wonderful serviceAll above wonderful service nothing
Stephan in service is always very helpful. He gives me the best advice on my car.
I waited for my car but was offered a loaner. Service was exceptional and Ben updated me while I was waiting. Service was completed ahead of time.
Brian Leconte helped me during a difficult time. I was researching cars ahead of my visit to Florida, on behalf of my parents. I had actually called another sales person multiple times and did not receive a response. Brian was extremely responsive. Even via text. He had our trade ins appraised ahead of our visit. He took us on multiple test drives. He was direct about pricing. In the end, turned out he needed to follow back to my parent's home for additional signatures. He showed no signs of irritation. In fact, he spent extra time with my parents ...
Dan Wiseman is so knowledgeable and helpful I'd certainly use him again. He answered all questions and calls.
We experienced wonderful service from Nathaniel. He is willing to meet with us any time to help us learn the technology of the car. They had exactly the vehicle we wanted which is rare these days when the supply is so low. Nathaniel gave us little remembrances of our time like an Audi hat. I loved the looks of their building. The manager even came over and talked with us.
Everyone I worked with made the purchase of my new vehicle seamless and efficient. I would not hesitate to recommend this dealership to anyone looking for a new car.
My sales rep was Excellent! He made everything as easy as possible for me. He hard, and I hardly had to do anything. Great job!
I got help from a salesman named Iyad. Iyad was AMAZING!!! Such great customer service and transparency. Probably one of the best experiences I've had at a car dealership hands down. He explained each process to me and had great communication. I would for sure recommend doing business with this dealership and definitely recommend having Iyad assist you. Thank you again !
The Salesperson Charles was very helpful and patient. he took me on several test rides. The dealership was well lit and comfortable and they served coffee.
Lee is great. This is my second time working with him and both experiences he was transparent, informative and a pleasure to work with. The entire dealership is top notch. Norby in the finance department is great too.
From Michael Brennen in Service, to Richard Leonik in Finance, to Phil, the General Mgr., but especially, to Nathaniel Richard in Sales, purchasing my Audi Q3 was a really good experience. I did not expect to purchase a new car, especially now because of Covid, but Michael convinced me that it was the right thing to do. He introduced me to Nathaniel who could not have been nicer, more knowledgeable, more patient and more caring, and after a lot of thought, getting new car seemed like the right decision. After driving it for a few days, I love it!
Everyone was very helpful and they all went over and above to make our experience a great one i would definitely recommend this dealer to my friends and family
Excellent customer service from our salesperson, Bryan , from the manager and the knowledgeable young lady who went over the car features with us. Everyone was fast, courteous and professional
I went in to this authorized dealer through Costco shopping for a Q3. They had the color and package I was looking for. My sales associate Chad was exceptionally helpful in the entire car buying process from trade in to finance. Sales manager came out to greet me as well. As challenging as it is in the current chip shortage, Audi of WPB went above and beyond and they made the deal possible. They even sent someone out to my house to assist me in setting up all the electronic gadgets in car. This dealership definitely made me feel valued ...
Our experience with your dealership was been terrific. . in purchasing my Audi the salesman, Nathaniel Richard, could not have been nicer. He made the transaction seamless with no problems. .
Excellent experience leasing! Our salesperson Rohan was the best!!! He was informative and a pleasure to work with!!!
Customer service was awesome. Gianni and my sales person Anas were great. Anas explained everything in detail. Very happy customer!
My service advisor was great-Michael Brennen. Loaner vehicle worked out well and the car was finished on schedule.
In a heartbeat, would buy a car here again. Great team from sales person, Iyad, to Finance person, Mike. Love my new car and had a wonderful experience.
excellent experience at Audi WPB
My service rep is always professional and courteous- service for the car always completed in a great turn around time and done correctly
Rolando was great to work with, quick and simple- took two test drives and found the car I have always wanted!
Wonderful service, the valets who picked up my car were awesome! The service adviser called me with an update and follow up.
Jennifer Rodrigues is amazing! Top notch service!! Professional, knowledgeable and very responsive to calls and emails.
Superlative, impeccable and flawless execution front to back!
Car buying at Audi WPB was a very seamless experience! Rohan did a excellent presentation of both used and new cars. I would highly recommend your dealership for purchase of a new or used vehicle Bob Helcher