Aly was great and very helpful, he never pressured us and treated us like his family, for sure he made buying a process very easy and smooth. def coming back because of his professional help.
Great Service and wonderful staff. Final cost came in much lower than the pre-approved estimate, which was a lovely surprise! This is a testament to their honesty and commitment to good business.
My service rep Lewis Picardo couldn’t have been more accommodating. A really good guy!
Brissnette is always extremely helpful and a pleasure to work with - great service every time!
Great, efficient and friendly service. Love going to this location and the staff is amazing
Unfortunately the US doesn’t get the A3 hatchback so I just went window shopping. Staff was really friendly.
Exceptional in every way. From the moment I arrived, Stephan took. great care of my needs and concerns. The repairs were done well, and the car rental could not have been handled more smoothly. Great experience all around.
I recently went to Audi West Palm to purchase a vehicle. The buying process went smoothly and I left with the exact car I described to my sales expert Ryan. He provided key information about the specific car I was interested in, and was very knowledgeable about other vehicles that it is comparable to. I am pleased with the entire experience, including the manager Phil and finacial advisor Antonio. I love my new car! I am very satisfied the amount I paid for it! I left feeling very impressed by the amount of effort and compassion the above mentioned people ...
Bought a vehicle from out of state and got here in a timely matter. Everyone involved with the purchase was great to work with. Straight to the point and honest people there. Aly , Amit, and Jake thank you for helping me through the process!
If you need your vehicle serviced go see Bri at Audi of West Palm Beach!! We all know that when we have an issue with our vehicle it’s usually a bad experience since not many people have a break down that turns into a positive experience. Usually when that happens it’s going to cost a ton of money and you don’t know why, you have to deal with bringing your car in and having it checked out just to be told by your service advisor that it needs a repair and 174 things maintenance related with no explanation ...
No pressure to buy great financing department great experience.
Absolutely fantastic experience! Go see Keelan. It was wonderful buying a car from him. He’s easy to deal with and has a great knowledge of the Audi products
No was great, he was very professional and explained everything in detail. We felt welcome and he was attentive to our questions and time to complete the deal. Tom was great as well, everything was ready for signatures to get us on our way.
Super friendly, efficient and quick!! The dealership was clean, great bathrooms and a good cup of coffee or bottle of water!! Richard was great to deal with, listened to me and always kept in touch with what was going on!!
The service team at Audi of West Palm Beach provides a superior service experience
Bri is excellent. every time I use the services department, is amazing. Thank you.
I was greeted at the service center and promptly escorted to my service rep right on time for my appointment.
Lee Aksoy was absolutely outstanding to work with when deciding what Audi auto would be best for me. He is knowledgeable, professional and very personable.
Great overall experience! Daniel did a wonderful job going over the car features and all of the details.
Very nice staff. Had everything ready when I arrived. Knowledgeable about the details of my car.
Exceptional. The service manager and the staff made sure everything was well taken care of.
My lease was coming up and I went in to see some options. Ryan was great and really helped push to get me the best deal before the month ended! When I came in to sign and finalize everything it was a quick and seamless process.
The process of buying a Vehicle at Audi West Palm Beach was very easy. My sales person, Rohan Saxena was very knowledgeable of the Vehicle and was very patient...No problems on the sale and I would recommend this dealership very highly
Thank you to Lewis Pichardo for great costumer service experience, when I take my car for any reason, love the peaceful waiting area with Tv and snacks
Our experience at Audi of WPB was awesome. There was never any pressure, and the entire process was very chill. Ryan Disney is a wonderful salesperson!
Such a pleasant experience purchasing my first pre-owned Audi. Daniel and Jake Wiseman worked their magic to make my deal possible. Daniel is super knowledgeable about the vehicles and the technology and answered all my questions. It was the most stress-free purchase I’ve ever made!
Brisnette Francisco, Professional a true 5 star
I worked with Mateo in purchasing a car recently, and it was a pleasure. Mateo is knowledgeable, passionate, friendly, and most importantly completely transparent. He is honest and clear and you will never feel like you're getting played or thrown for a loop like most dealerships commonly do. I highly highly recommend getting in touch with him for your next purchase.
Tried a few dealerships and found this one to be straightforward and most accommodating when I was looking to lease. Daniel the sales agent was a please to work with and I would recommend him.
Amazing service. I always feel great coming here. The service i receive is very genuine.
Alleyah Largaespada is amazing. She went way above and beyond to provide the best customer service experience. If you can request her when you need to bring your car in for service, I would highly recommend it. Thank you Alleyah!!
Very friendly service and went above and beyond to make me happy..
Lewis Pichardo is a superstar! I told him he was a Bo Derek (a 10 rating), but he was too young to know her! He processed all the work cleanly and efficiently, kept me informed, and taught me things about my car I never before knew. Lewis is just terrific!
Great sales team. Amin, Rolando and Jake were excellent to work with.
It beat my imagination when i realize how rich i am today with the help of a grateful trader, well i think she is a God sent because she changes the life of a lot of people including me, i was able to achieve a lot of profit from her investment, starting a trading with $500 & gain a profit 0f $700 is what i never expected. contact Mrs. Melissa Lepore she is the trading manager I'm talking about here, you can reach her true. WhatsApp: +1 (765) 351-3234 Email:[email protected]
salesman was most helpful and not too aggressive. he answered all question and took time to explain the workings of the car. his follow up was complete.
Great service. We were from out of town and they treated us like their own valued customer for Florida. Thanks for your help.
Thermostat leaking, causing other issues. Lewis and the rest of the service staff were exceptional. They were kind, polite, personable, respectful and helped move the process along as quickly as possible. We were on vacation when this occurred and we couldn't be happier with the service we received at WPB. Timely, efficient, compassionate and they fixed the problem! Thank you Audi of WPB
The problem had to do with the convertible top. The repair was done expeditiously and we were given a very nice vehicle as a loaner Ito was a warranty repair, and we had tried to get it done inNY earlier, but the people inNY wanted to charge us for it, claiming we had damaged it, which we had not. The people at West Palm gave us no such problem. We will continue to use them for service whenever possible. Excellent service.
Helpful staff- Iyad specifically. Definitely the best Audi dealership in South Florida.
They always to a good job with whatever I have to bring my car in for. One of the most consistent bright spots, is the care I get from my service advisor, Stephan Bonny. I can contact him anytime and he is always ready to help with my Audi needs.
Rohan, my salesman, was extremely knowledgeable, very patient with my many questions and took the time to explain all of the bells and whistles on my 23 a4 vs my 20 Great experience 😀
Chad Childs has been my salesman for years and I honestly wouldn't go to anyone else. He is straight forward, honest, and patient. A truly great experience.
Had our Audi serviced here for a recall and everything went very smoothly. Adam went above and beyond taking great care or everything.
Big shout out to Robert in the service dept. He had a super attitude, refreshing demeanor, + a pleasure to work with! Need more like him out there! thanks!
I recently sold my 2021 Audi e-Tron Prestige to Audi West Palm Beach. Brian Hall was very helpful and made the process easy. While looking for a replacement, Chad was very patient while we drove several vehicles. Unfortunately we decided to wait on a new purchase, but we were pleased with the experience.
Brisnette is the best! She is always pleasant and is on top of her game. Makes my visit quick and organized so I am in and out as promised. This occurs with both my cars regardless of the type of service appt I am there for. Larry C.
From entering the service dept. to the final pickup your team were extremely courteous and prompt.
I had the best experience buying my vehicle at this dealership! Amin (sales) & Brian (manager) were great at getting me an amazing deal! I left in the car I wanted with the deal I needed. They worked hard to make it happen for me! Can’t thank them enough. If you go in, ask for Amin. You won’t regret it.
Always a good experience at West Palm Beach Audi
Easy to work with, very responsive, fast service!
10/10 recommend this dealership. I have bought 3 cars here - the sales people are great, especially Osner. They make it easy and don't waste your time with alot of back and forth negotiating trade-in value and sales price. Service department is also seamless.
Adam Romeo was a big help!
I have a Q7 lease with the dealership. They have a wonderful service department. Their waiting area is pleasant and comfortable. My service advisor Allayah, is the best I have ever had at any dealership. Pleasant, polite and alway willing to help.
My sales rep was very knowledgeable and extremely easy to work with.
Jennifer Rodriguez is the best!
Truly happy with the service Alleyah provided .She has been great and once there is a person that has that great service,is helpful and professional it make you want to go back .
Greata customer service from Nathaniel and Amin
We all know that buying or leasing a new car can be a daunting experience, especially in this current economic climate. Well, that was not my recent experience at Audi of West Palm Beach. My sales person Nathaniel Richard was about as pleasant and knowledgeable as could possibly be expected. When it came time to making the deal the manager Jake Wiseman was understanding of my financial needs and went out of his way to craft a deal that made me incredibly happy. He found the car, the color, the interior I wanted and delivered it faster than I expected. ...
I always have a great experience dealing with Audi of West Palm Beach, especially Jennifer Rodriguez my service consultant. She truly cares about her customers and making them leave totally satisfied.
After visiting a several AUDI dealerships, this is by far the best customer service I ever experienced. Ryan is knowledgeable, patient and very easy to communicate with. I definitely recommend this service department.
Very helpful and prompt business service. It was a pleasure working with the team for our service call.
I had a very pleant experiance at this car dearlership. I purchased a 2019 Audi Q5. Everything went prety fast and easy. The sales rep named Osner Jeanlouis treated me very well. Without a doubt, I am very happy with my purchase.
It was excellent. Alleyah is the best. I already did this survey once. Lalala lala
Brisnette Francisco is the best service advisor. She is patient, professional, and kind. Brisnette always takes great care of me. 10/10.
Great sales experience, I stoped to buy an Audi Q5 , Rolando Santin from the sales team gave a great service and understood my needs and requests very well, I will recommend him to anyone looking for a car, he is amazing
Great buying experience! I stopped by to see an Audi Q5, and Rolando Santin from the sales team gave an amazing service. If anyone is looking to buy a car , I definitely recommend to ask for him at Audi of WPB
Great service , great waiting area, friendly people , fast, accurate , respectful of my time and concerns
Was very disappointed that my 2022 Q5 had to go in for a recall with less than 2,000 miles on it but Audi West Palm Beach took good care of it and and gave me a nice loaner car. My service consultant Robert Irvine was very professional and courteous. Thank you very much and keep up the great work. Harry Gates
My experience with the Service Department at Audi West Palm was exceptional! The process is far superior to other auto dealerships I have utilized. From the moment I drove into the Service area until I returned to pick up my vehicle, the process was customer focused and efficient.
This is hands down the best service center around. I own many different vehicles and I wish I could bring them all here to Audi. Adam is the nicest service guy always honest, I wish there were more Adams around. Great job
Very professional and courteous. .
Amazingly responsive customer service in all areas of the dealership including the loaner car people
Iyad knew exactly what I wanted and made it happen seamlessly. I drove out of my way to get there and was happy that I did
AS ALWAYS! The Service and Parts Department completely satisfies me without fail. Thank all of you for taking care of me and my vehicle.
I must say that for this dealership, Ryan is an amazing asset to this company. He has patience is respectful, and is courteous to all customers, including myself. I have had issues with other service personnel in the dealership. However, Ryan has been the absolute best I don’t like to only write negative things therefore, this five star rating goes to Ryan. I trust him fully and he is the absolute nicest service personnel I have ever dealt with compared to any other dealerships. Thank you, Ryan.
Service Advisor was professional, knowledgeable and supportive throughout the entire process servicing my Audi Q5. One of my best vehicle services experiences!
This dealership and Sales people are wonderful to work with. I would not go to any other dealerships and there are a few closer to me. Phillip Roe is an excellent Dealership manager and a true pleasure to work with!
I received excellent customer service from Nathaniel Richards .His personality and knowledge about the Audi that I was looking at made my whole experience there a really positive one ..He went above and beyond with his efforts to make sure that I was a satisfied customer and that made my experience an awesome one !
Would recommend Keelan, very knowledgeable and friendly. Will come to see him for any future purchases. Craig was very knowledgeable and helpful as well. Thank You
I am giving the service department a rating of 5, for ensuring I was completely satisfied and Carlos worked thru a problem with me. He directly called me & gave me his cell. Enough said they ensure the customer is happy.
Stephan is the best service advisor I have ever had. He went above and beyond to make sure that I was taken care of. I would recommend him and this Audi location to anyone.
We had a great experience purchasing our new Audi! Our salesperson Amin is very knowledgeable and friendly. He was quick to answer our questions, delivered the car to our requested location, and made the whole experience so easy! After purchase we received follow ups to make sure we had any questions answered and even got an email from the general manager to make sure we could contact him directly. Great job, highly recommend!
I needed a repair & it was covered by a recall. They are making me call to get the refund back on my deductible. They collected the deductible. Carlos called & fixed the problem. He made sure it was taken care of.
Jennifer was the best I wish she was apart of the sales department.
Charles was Amazing and went over every detail and answered every question we had. He was also very professional and made our visit very pleasant.
Can't say enough great things about my experience with Audi WPB. I received exceptional attention, and follow up from my Salesman, Ryan. He did his job as a salesperson, expertly informing me about the product lines based on my interests, and I did my job as a perspective buyer - I bought!!! Ryan is my Audi Salesman for life!!! Thank You again for everything Sir! Best wishes! Mark 🙂
Ryan is the best. He manages my service of maintenance and repairing my convertible top seamlessly. Clear explanations as he really looks out for you to make sure your car is performing well.
I had an absolutely fantastic experience with Keelan in sales. He was extremely knowledgeable and honest. Was not pushy and understood my current Car purchasing limitations due to my new home buying I’m trying to accomplish first! When I am ready to buy my Audi I will for sure be buying it from Keelan at Audi West Palm Beach!
I was pleased to have the 4 wheel drive alignment which serves to keep me on the straight & narrow in this odd political season! My only disappointment stems from seeing a recommendation of what should be addressed. They reviewed that I needed water added. Really? It seems like you’d add it automatically! Otherwise totally thrilled! 👍
My visit at the dealership went extremely well. My salesman Rolando was very accommodating from start to finish.